2022 Conference FAQs

2022 Conference FAQs


We take the health and safety of NAAHP members very seriously.  This year’s in-person meeting will follow the National CDC and Local Health/Safety Guidelines in place at the time of the meeting.

Attendees

Q: I am trying to register as a member of NAAHP, but I’m only getting the non-member rate. What am I missing?

A: Please be sure to use the email address associated with your NAAHP profile to access member rates. If you need to confirm whether your membership is current, please log in to your NAAHP profile.

A2: If you have forgotten your NAAHP login credentials, you can use the Retrieve Username or Retrieve Password links on the login page to receive a retrieval email from the system.

A3: If your membership was recently approved, and your email is correct but you are not receiving member rates, please contact the National Office to confirm your addition to the registration platform.

If you need further assistance with your login information, please Contact Us.

Q: I need to edit my attendee registration. How do I access it?

A: Click the link in your confirmation email to view your registration. To add or delete sessions and events, use the Add Sessions button. Please check your Spam or Junk folder for any correspondence from the registration portals.

Q: I DID NOT RECEIVE MY REGISTRATION CONFIRMATION EMAIL. cAN IT BE RESENT?

A:You can have a copy of the registration confirmation email sent to you through the NAAHP website. Please visit the Reservation & Registration page on the NAAHP website at https://www.naahp.org/meetings/the-national-conference/2022-conference-registration.

Click on the Register Now! button and once you are on the Attendee Registration page, i
nsert the original email address from your registration.

Follow the instructions in the dialog box that opens and click on the “Send Link” button.
You will be emailed a new link to access your confirmation page where you can adjust your information and add/edit sessions.

Q: If I add a spouse/family member to my registration, does the $95 include a full registration?

A: Yes, the paid addition of a spouse or family member to your Attendee Registration allows them a full-conference registration including events.

Q: How will I receive a paid invoice/receipt for my conference registration?

A: You will receive a confirmation email after your payment is processed. A link in your confirmation email will take you to a printable registration/statement. Please check your Spam or Junk folder for any registration correspondence.


EXHIBITORS/HEALTH PROFESSIONS FAIR

Q: I want to exhibit at the Exhibit Hall and/or Health Professions Fair. Do I need to register as an attendee?

A: Exhibitors should not register as attendees. Your attendee registration is part of your Exhibit Hall and Health Professions Fair registration.

Q: Does my exhibit hall registration include participation in the health professions fair?

A: Yes. Your Exhibitor registration includes one Health Professions Fair table. (Please note:  This does not apply to Commercial Entity Exhibitors.)

Q: What can i expect after reserving an Exhibit hall booth?

A: Once your reservation is confirmed, you will receive a contract and link to the Exhibitor Portal where you will finalize your booth registration. Please check your Spam or Junk folder for any correspondence from the registration portals.

Q: How do I register extra staff for the exhibit hall /health professions fair?

A: You can add/manage additional staff through the “Personnel” tab in your Exhibitor Portal. The Exhibitor Portal will be emailed to you when your reservation is confirmed.

Q: where can i find additional staff conference fees?

A:  On the Exhibitor webpage, scroll to the bottom of the page to see additional staffing fees.

Q: why are additional staff fees billed separately?

A: Exhibitors with a confirmed reservation can access their invoice through the Exhibitor Portal. Additional Staff can be added prior to using the payment tab to pay everything at one time. Exhibit Booths and Additional Staff do not need to be paid separately.

Q: How will i receive a paid invoice/receipt for my conference registration?

A: You will receive a confirmation email after your payment is processed. A link in your confirmation email will take you to a printable registration/statement. Please check your Spam or Junk folder for any registration correspondence.

A2: Your statement is available within your Exhibitor Portal.

Q: what are the dedicated exhibit hall times?

A: The exhibit hall is open during most of the conference due to the layout of the Exhibit Hall. The earliest load-in time for the exhibit hall is Wednesday afternoon (details can be found on the Exhibitor Kit). 

Dedicated Exhibit Hall or Health Professions Fair Times:
Thursday: 3:00 - 5:00pm, Exhibit Hall Grand Opening with Happy Hour/Social & Gamification
Friday: 3:00 - 4:00pm, Exhibit Hall including Gamification
Saturday: 1:00 - 2:30pm, Student Health Professions Fair
Saturday: 2:30 - 4:00pm, NAAHP Member Health Professions Fair