Duties / Responsibilities
Provide comprehensive academic advising services to Undeclared, Pre-Engineering, Pre-Health, and Pre-Law students in the Exploratory and Pre-Professional Advising Center
(Explore Center) and to students transitioning between majors. Be able to understand how cultural context, differences, and institutional/social barriers influence the student experience in order to apply inclusive advising strategies for all students. Provide academic and/or social support for first generation, low-income, and/or minority college students. Maintain a thorough knowledge of complex academic program requirements and academic policy information. Engage in collaborative advising conversations with students and share developmentally appropriate advice regarding academic/course planning, career development, extracurricular involvement/exploration, and professional preparation. Utilize excellent interpersonal communication and relational skills to help students explore and identify interests, skills, and abilities. Identify and provide support for students struggling academically and/or personally and make appropriate referrals to support resources. Collaborate with the Explore Center team and other campus offices to engage in best practices and to develop programming to aid student retention and success efforts. Utilize various student information systems to assess student progress and record contacts in digital notes systems. Communicate with parents and/or professional contacts from outside the University and with faculty/staff in other University offices. Develop and deliver presentations to various sized audiences, which may include students, faculty, staff, and/or parents. Occasional evening and weekend advising required. Assist with the smooth operation of the Explore Center.
Bachelor’s degree plus two (2) years demonstrated experience working with students in 1:1 or group advising settings; Master’s degree may substitute for two (2) years of experience. Experience must demonstrate an ability to learn and stay current on complex academic requirements, policies, and procedures. Demonstrated experience working with diverse student populations in order to apply inclusive advising strategies. Must have evidence of working in a fast paced environment with multiple demands and changing needs with verification of working collaboratively within a team environment. Demonstrated verbal and written communication skills. Ability to learn and stay current of complex program requirements, policies and procedures required. Must have demonstrated ability to work with diverse student backgrounds. Must have demonstrated knowledge of and proficiency in a variety of current and emerging technology platforms.
Master’s degree in higher education administration, college student personnel, counseling, or related field. Experience using student information systems and technology platforms helpful. Demonstrated advising and/or counseling skills desirable. Demonstrated ability to develop and/or deliver programs.