Additional Details

  • Academic Advising Manager, Bay State College (Boston, MA)

    Job Description:
    • Perform functions as part of a 360 advising process.
    • Assist students through the registration process.
    • Direct partnerships with all academic departments to provide comprehensive advising and support services for on-ground and online students.
    • Collaborate with the Office of Admissions to gain an in-depth understanding of prospective and current students.
    • Direct strategic planning, developing, and implementing assessment plans for advising programs.
    • Coordinate registration days/events.
    • Provide oversight on managing and training the academic team for improvements and a student-oriented approach.
    • Conduct assessments and recommendations to ensure workflow and process are aligned with Bay State College’s goals.
    • Track performance measures to assess programs and employee success.
    • Keep up-to-date with the policies and procedures to inform and train the team members.
    • Assist with departmental budget management.
    • Perform other duties as assigned. Benefits and Perks
    • Medical, Vision, and Dental
    • Life, AD&D, Short, and Long-Term Disability
    • Flexible Spending Account
    • 401K Retirement Plan
    • 12 Paid Holidays
    • Floating and Birthday Holiday
    • Vacation and Sick Time
    • Personal Days
    • Professional Development
    • Employee Assistance Program

    Minimum Qualifications:
    • Master’s degree in Higher Education, Counseling, or related field.
    • Required 3+ years of managerial experience in academic and career advising experience in higher education.
    • Proficient in Microsoft Office Suite, CampusVue, and other related CRM tools.
    • Demonstrates knowledge of academic policies/procedures, such as FERPA, NECHE.
    • Experience working with first-generation college students and a diverse population.
    • Ability to provide exceptional student service.
    • Proven experience in leadership, advising, and planning.
    • Excellent and effective interpersonal, verbal and written communication skills.
    • Innovative thinker with strong problem-solving skills.
    • Bilingual language is a plus. Requirements
    • Supervision is required.
    • Sedentary work. Exerting up to 10 to 15 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Stooping. Bending body downward and forward.
    • Normal office conditions. Must be available to work a flexible schedule.
    • Travel is primarily local during the business day. May require travel to other locations occasionally.